These Terms & Conditions apply to all offers, orders, and agreements concluded through the Marae Montreal website. By placing an order, you agree to these terms.

Company Information
Marae Montreal is registered in Nederlands, Jan tooropstraat 100 , under KvK number 99053551 and VAT number NL005368721B97. For any questions or support, customers may contact us at info@marae.com or through the contact form available under the “Contact” section of our website. We aim to respond as quickly as possible.

Product Information and Pricing
We strive to ensure that all product descriptions, images, and prices are accurate. However, minor differences in color or appearance may occur due to screen settings or photography. We reserve the right to correct errors, update information, or cancel orders in the event of pricing mistakes or stock issues.

All prices displayed on our website are listed in CAD and include applicable taxes unless stated otherwise. Payment must be completed at checkout using the secure payment methods provided. A binding agreement is concluded once you receive an order confirmation email from Marae Montreal.

Shipping and Risk
We aim to process and dispatch orders promptly. Delivery times may vary depending on destination and supplier logistics. Estimated delivery times are stated on the website. Delays caused by carriers, customs, or unforeseen circumstances are beyond our control. The risk of loss or damage transfers to the customer upon delivery.

Returns & Refunds
While Canadian law does not require a standard return period, we offer our customers the option to return items within 30 days of receiving the goods for a refund or exchange.

To exercise this right, you must notify us via email within this period. Returned items must be unused, in original condition, and with all tags attached. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect. Refunds will be processed within 14 days after receiving and inspecting the returned goods.

Consumer Protection
Under Canadian and Quebec consumer protection laws, customers are entitled to remedies if a product is defective, damaged, or not as described. In such cases, the customer may be entitled to a repair, replacement, or refund.

Complaints
If you have a complaint, please contact us via email or the contact form on our website. We will do our best to resolve the issue promptly.

Intellectual Property
All content on this website, including text, images, logos, branding, and designs, is the property of Marae Montreal and may not be reproduced or used without prior written permission.

Governing Law
These Terms & Conditions are governed by the laws of Canada and the Province of Quebec. Any disputes shall be handled by the competent courts within Quebec, Canada.